An Australian company building product-grade software for federal agencies, defence-adjacent organisations, research institutes, and the panel suppliers that serve them. Procurement-aware, ISM-aligned, and on the same clock as the Parliamentary Triangle.
The honest version. We are not pretending to have a Civic office. We are an Australian engineering and product consultancy with senior staff who travel for the days that matter, ship the rest from a shared timezone, and know what federal procurement expects.
Canberra runs on AEDT/AEST — the same clock as Sydney and Melbourne. Standups, design reviews, and incident calls happen when you expect them, no edge-of-day handoffs.
Federal procurement teams expect specific evidence — security plans, accessibility audits, exit and handover documentation, supplier-side risk artefacts. We know what is asked for and we ship it as part of the slice, not as a panicked end-of-engagement scramble.
Every engagement is staffed by senior engineers and designers who have shipped product before. We do not subcontract, offshore, or rotate junior staff in once the statement of work is signed.
We work in your Slack, your Jira, your repos, and your sprint cadence. Our engineers show up to your standups under their own names — not as a vendor pool you have to coordinate around.
Code, infrastructure, designs, and documentation are yours from day one. No vendor lock-in, no licensing tail, and no surprise retainers if you choose to bring the work in-house later.
Eaglum is an Australian company with Australian engineers and Australian invoices. Your work, data, and people stay on-shore — non-negotiable for federal agencies and the agencies that buy from them.
Six services covering the surface area Canberra buyers actually ask us about. The per-stack engineering pages (Laravel, React, Node) live separately for the buyers who think about the build at that level.
Designers and engineers working as one team to deliver federal-agency-grade product — accessible, documented, and ready for an exit handover from day one.
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Versioned, documented APIs that integrate with whole-of-government platforms (myGov, ATO, NDIS, Services Australia) and the legacy systems that surround them.
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Tokens, components, and governance aligned with the Australian Government Design System and DTA service-design patterns. Accessibility (WCAG 2.2 AA) baked in, not bolted on.
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Fast, testable prototypes that let you validate a service with real Canberra users — citizens, agency staff, or panel-procured suppliers — before the engineering spend compounds.
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Research, journey mapping, and usability testing aligned with the DTA Digital Service Standard. Findings land in your sprint, sized against what your stack can ship.
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Senior engineers embedded into your agency or panel-supplier team, accountable to your lead. Same standup, same repo, same sprint — no body-shop framing.
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Canberra is government-heavy by design. Our work centres on federal agencies, defence-adjacent organisations, research institutes, and the supplier ecosystem that serves them.
Services Australia, the ATO, Department of Home Affairs, the AEC, and Treasury anchor a federal-agency cluster unique in Australia. We build the operational, citizen-facing, and internal-staff platforms that surround the policy work — sized to DTA expectations and ISM-aligned controls.
Russell Offices, ASD, and the defence-contractor base around the Parliamentary Triangle. We work on the operational, non-classified product that surrounds defence — dashboards, integrations, and supplier-facing tools. We do not undertake classified work directly without partner-prime arrangement.
CSIRO, ANU, Data61, and the long tail of NICTA-legacy research groups. We build research-data platforms, project-management tools, and internal applications that respect the data and the funding-cycle constraints.
ANU and the University of Canberra run student, research, and admin platforms that need engineering depth. We build admin systems, research portals, and student-experience products with public-sector-grade documentation.
NIAA-adjacent and community-controlled organisations run platforms that need to be culturally appropriate, accessible, and sustainable on grant-cycle funding. We bring the engineering, not the framework — and we listen first.
The advisory, legal, audit, and consulting firms that orbit federal procurement. We build the case-management, billing, and regulated-data platforms behind the partner-letterhead work.
Four steps from first call to running software. Procurement evidence, accessibility audits, and exit handover are part of the slice — not a separate line item invoiced at the end.
Read the system, the dashboards and the on-call history. Talk to your engineers and the people closest to your users.
Agree the first slice on a single page — scope, success metric, Definition of Done, risks. Reviewed with your team, not handed to them.
Pair, review, test, deploy. The slice goes to production behind a feature flag with the observability and runbook your team will need.
Walk your team through the code, infrastructure and runbook. Decide together whether to scope the next slice — no contract pressure either way.
Canberra concentrates federal-government density in a small number of precincts — Civic, the Triangle, Russell, Belconnen, and Tuggeranong. These are the rooms we plan our visits around.
The commercial and retail core. Where panel suppliers, professional services, and the long tail of Canberra business have their head offices. Default for stakeholder workshops and exec presentations.
Treasury, Parliament House, and the federal-policy core. Where the buyer side of most agency engagements actually sits. Walking distance, but security-controlled — we plan accordingly.
The Defence headquarters complex on the lake. Russell hosts ASD-adjacent agencies and the contractor base that supports them. We work with the panel-supplier and product-grade software side, not classified delivery.
Services Australia and a long list of operational federal agencies. The buyer side of citizen-facing platforms — Centrelink, Medicare, Child Support — sits here.
Department of Home Affairs and operational agency density. Where immigration, border, and regulatory program work tends to sit.
Data centres and the operational-IT footprint that supports every federal agency. We work with the platform teams that run the cloud and on-prem environments behind the policy.
No — we are based in Melbourne and we are honest about that. We travel to Canberra for the days that matter (kickoffs, agency workshops, panel-supplier reviews, and milestone showcases) and run the rest async on a shared AEDT/AEST clock. Many federal engagements are routinely run from interstate; the Canberra working day is the same working day as ours.
Two-to-three day blocks at the start of an engagement and at major milestones. We come to your office, your end-users, or the precinct that matters — Civic, the Parliamentary Triangle, Russell, Belconnen, or Tuggeranong. Single-day visits rarely earn the flight; we plan blocks that do.
Federal government and agencies, defence and cybersecurity (the operational, non-classified surface area), research and innovation (CSIRO, ANU, Data61), universities, Indigenous services and community tech, and the public-sector adjacent professional-services market.
Yes. Our engineers join your standup, your repo, and your sprint cadence under their own names. They report to your lead, not a vendor account manager. We are familiar with both direct-to-agency engagement and the prime/sub model that panel suppliers operate under.
Laravel, Node.js, and Python on the server. React, TypeScript, and Inertia on the client. Postgres and SQLite where it fits. We meet your stack rather than imposing one — if the platform you have is the right answer, we ship in it. We are also comfortable working inside agency-mandated stacks (.NET, Java, ServiceNow).
Discovery typically starts within two to three weeks of signing — assuming your procurement instrument is in place. We are familiar with the time-to-task-order patterns of the major panels (BuyICT, DTA Digital Marketplace, the People Panel) and we plan around them rather than around them.
Yes — the operational, non-classified surface area. We are familiar with the Australian Government Information Security Manual (ISM), IRAP-aligned practice, the DTA Digital Service Standard, the Australian Government Design System, and accessibility (WCAG 2.2 AA, equivalent to the DTA accessibility expectations). For PROTECTED-classified work we partner with cleared primes — we do not undertake it directly without a partner-prime arrangement, and we are upfront about that on day one.
You do — code, designs, infrastructure, and documentation, from day one. Repositories live in your GitHub or Azure DevOps org. Cloud infrastructure runs in your AWS, Azure, or VAULT-equivalent account. There is no vendor lock-in tail, no licensing surprise, and exit handover is part of the engagement, not an afterthought.
Yes. We design and build to the DTA Digital Service Standard from the start — service mapping, user research, accessibility, performance, and content patterns. We have shipped work that has cleared assessment milestones and we treat the standard as how good federal product gets built, not as a checklist to negotiate around.
Tell us where the work is and we'll figure out the right shape. Procurement evidence, accessibility audits, and exit handover are part of the slice — not a separate invoice.